RightFax Technical Specialist

Smart Village - Egypt
Reports to: Pre-sales Manager
Department: Pre-sales
Type: Full time
Duties & Responsibilities:

Receive customers’ requests, understand their needs and provide suitable solutions.

Prepare technical proposals and present POC (proof of concept) to the customers.

Responsible for RightFax implementation & installation process.

Conduct site visits when needed to provide technical support to the customers.

Configure and activate new license.

Flexibility to travel abroad.

Required Skills & Qualifications:

Bachelor of Engineering / Computer Science.

3 to 7 years of experience in similar role.

MCSE certificate is required.

CCNA Certificate is a plus.

Good knowledge with VMware, VOIP concept and Microsoft SQL Database.

Security fundamentals.

Programming languages fundamentals.

Time Management & Problem Solving.

Excellent Communication skills.

Excellent English skills(written/verbal).

Prosoft Information Systems was founded in 1988. Since then, our 30+ years of experience have allowed us to streamline all commercial and technical operations at a very high level, giving us a platform from which we can deliver high business value to our customers and partners alike.